Jira Slack Integration sending notifications from incorrect projects
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After creating projects with a shared workflow, notifications from incorrect projects are being sent to Slack channels.
Environment
Jira with Slack integration configured
Diagnosis
The Slack Integration on the projects which are sending notifications incorrectly is not set up.
Cause
In the shared workflow, there is a post-function configured to Send notifications to Slack Channel, causing notifications for any projects using that workflow to be sent to the Slack channel.
Solution
Remove the post-function from the workflow, and configure any customizations to that Slack integration directly in the original project Slack Integration settings.
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