Jira Issue Links in Github are redirecting to wrong JIRA site

Summary

When Jira Cloud ticket is mentioned in GITHUB, sometimes the issue key gets converted into a hyperlink. This hyperlink should resolve to Jira Cloud site however in some cases it resolves to the wrong Jira url. 

Environment

• JIRA Cloud

• Github for JIRA

Diagnosis

• Disconnecting and Reconnection Github using Github for Jira add-on does not resolve the issue.

Cause

• AutoLink References are configured in Github

Solution

In github autolinks can be configured so that it auto detects and converts string into hyperlinks. Verify if wrong site is mentioned in autolinks references in Github. 

1. On GitHub.com, navigate to the main page of the repository.

2. Under your repository name, click Settings. If you cannot see the "Settings" tab, select the drop-down menu, then click Settings.

3. In the "Integrations" section of the sidebar, click Autolink references.

4. At the top right of the page, click Add autolink reference.

Reference : Configuring autolinks to reference external resources