JIRA Gadget edit page shows settings in another language other than the system default or user language
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When you try to edit a JIRA Gadget (e.g. assigned to me gadget) from the dashboard, the edit page shows up with all the settings and fields in a different language (e.g japanese, when actually both the system default and the user preference is in english).
Cause
The cause for this is still being investigated, and is currently unknown.
Resolution
Simply Disable and re-enable this Gadget. To do this, take the following steps:
From the JIRA Administration Menu, select Add-ons. Click on the Manage Add-ons page. (keyboard shortcut: press gg on your keyboard, and then start typing Manage Add-ons in the prompt).
Expand the System Add-ons, and find the Gadgets Plugin. Click on the Gadgets Plugin to expand it.
Click on the Plugin Modules to expand it, and search for the particular gadget (e.g 'Assigned to me' or assigned-to-me-gadget)
Hover over the gadget module and click the 'Disable' button, and then hover again to enable it by clicking the 'Enable' button.
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