Jira evaluation license at the footer, even when there is a comercial license applied
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Jira would display the below message at the footer of Jira pages.
"Powered by a free Atlassian Jira evaluation license. Please consider purchasing it today."
Environment
Any version of Jira
Diagnosis
Check the Applications→Version and Licenses.
Cause
There is at least one application with an Evaluation license applied.
Solution
Once you either remove the evaluation license for that application or upgrade the license for it, this message will go away.
Related bug
https://jira.atlassian.com/browse/JRASERVER-64365
Currently if you have an evaluation license for JIRA Core, JIRA Software, or JIRA Service Desk and it expires. It will disable activity for users that are associated with a valid commercial license.
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