Stop users from creating certain issue types in Jira Cloud

Summary

The "Create Issues" permission applies to all issue types, so it's not possible to limit users to create certain types of issues through the permission scheme.

Solution

You can use a workflow validator in the create issue transition to only allow certain types of issues to be created by certain users.

Let's say the requirement is that only a specific group of users should be able to create Epics.

1. Navigate to your project and select ⚙ Project Settings > Workflows

2. Edit the workflow used by the Epic issue type

3. Select the Create transition, and select Validators There will be a default validator stating "Only users with Create Issues permission can execute this transition"

4. Select Add validator

5. Choose the Permission validator type and select Add

6. In the dropdown selector, choose any of the available permissions

   1. A good starting place may be to use the Administer projects permission, to allow only your project admins to create Epic issues

7. Optionally, delete the default validator

If you chose a permission other than "Administer projects," ensure that the only users with this permission are the users you want to be able to create Epics.

Once configured, the users without your chosen permission can still click create and choose Epic as an issue type, but when they click save they will get an error message instead of the issue being created.

More resources

Please refer to Configuring advanced issue workflows documentation for detailed steps to configure a validator.

Also, feel free to reference our Feature Requests to implement issue type creation restrictions as a feature in Jira Cloud:

• Restrict issue creation based on issue type

• Hide issue types from create screen