How to remove Side Bar Introduction

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

By default, users will get an "introduction pop ups" to the new Project Centric Navigation side panel. This article shows how to disable these pop ups

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(Auto-migrated image: description temporarily unavailable)
(Auto-migrated image: description temporarily unavailable)

Solution

Always back up your data before making any database modifications. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.

Disable to sidebar-chaperone module of JIRA Projects Plugin. This cannot be done via the UI so it must be done via database

  1. Stop JIRA

  2. Run the following query against your database

    1 insert into pluginstate values ('com.atlassian.jira.jira-projects-plugin:sidebar-chaperone','false');

    This query is written for PostgreSQL. You might have to slightly modify the query to work with your database

  3. Restart JIRA

Updated on April 8, 2025

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