Limit Digits in Jira Custom Field Using Workflow Validator (Cloud)

Summary

As an administrator, you may want to limit the number of digits that can be entered in a custom field for a work item type.

Environment

Jira Cloud / Jira Service Management Cloud

Solution

Use a workflow validator with RegEx to limit digits. The step-by-step process is given below:

1. Navigate to Project settings and select Workflows in your project

2. Find the required workflow and click on the Edit (pencil) icon under the Actions column

3. Click on the Diagram view and select the required transition (For example, Create transition)

4. Under Options, click on Validators

5. Click on the Add validator button, select the Regular Expression Check option, and click the Add button

6. For Field to validate: select the text custom field that needs to be validated from the drop-down menu

7. For Regular expression: add the expression in the format [Range of numbers]{Number of digits}. For example, to limit the number of digits in the custom field to five (that is, the numbers varying from 00000-99999), use [0-9]{5}

8. Click the Add button

9. Click on Publish Draft > Publish to save the changes to the workflow. Optionally, save a backup copy of the current workflow by selecting Yes

Add the sample regular expression to the workflow validator to limit entries to five digits. Users entering a number with more or fewer than five digits will receive an error message prompting them to enter a valid number.

For more information about workflow, please visit Configure advanced work item workflows.