How to find out plugin usage for Custom Content for JIRA
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
As a Jira admin you may want to see how Custom Content for JIRA plugin is being used across your dashboards.
Solution
Since the plugin is used strictly for adding content to dashboards and not directly associated to projects in anyway, one way you to track is by using this query:
It will provide the dashboard name, their ids, the username who owns the board and the number of "Custom Content" gadgets used on that dashboard.
1 2 3select pg.pagename,pg.username,pg.id,count(*) from portletconfiguration pc join portalpage pg on pg.id=pc.portalpage where pc.gadget_xml like ('%customcontent%') group by pg.pagename,pg.username,pg.id;
For reference, if you disable the plugin while it's still being used on the boards the users will start seeing a message like this:
"This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard."
The same could be applied to other gadgets that have a specific gadget_xml string that can be queried. You can see other values for it on portletconfiguration table.
Was this helpful?