How to disable export options in the issue navigator and issue view in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
As an admin, you may want to disable one or more Export options from your issue navigator and issue view as these operations may cause performance impacts if used on big instances or too often.
Export as CSV (All Fields), for example, may cause problems when you have a lot of custom fields (i.e. several hundred custom fields) within scope of the export.
Environment
Tested on Jira versions from 8.5 - 8.20.0.
Solution
These are the default options you may want to disable:
Printable
Full Content
RSS (Issues)
RSS (Comments)
CSV (All fields)
CSV (Current fields)
HTML (All fields)
HTML (Current fields)
XML
Word
Dashboard charts
As an admin, go toSystem > Manage Appsand make sure you select "All Apps" instead of the default "User-installed".
You can access it using this path as well:<JIRA_BASE_URL>/plugins/servlet/upm/manage/all
Search forIssue Views Plugin. (The plugin name could be in your current language if you do not use Jira in English)
Click the "+" on "16 of 16 modules" enabled to expand.
You may disable any of the specific export options by disabling the associated module on the Issue Views Plugin.
it takes effect immediately - no refresh/restart of any sort needed.
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