How to automatically populate the value to a field on a Jira issue and make the field non-editable once the value is set

Summary

Using a custom field to collect data on a Jira issue using automation and setting the field as non-editable so that users cannot modify the value set in the field.

Environment

Jira Cloud

Solution

1. Create a read-only field from the custom field action.

   

2. Add this field to the create and edit screen of the project.

3. Set up automation to edit the issue field to a specific value.

   

4. The field is automated and non-editable, ensuring that no one can change its value.