Forms : Display the Jira Form in users preferred language

Summary

This article outlines how you can effectively utilize Jira's native functionality to showcase form content in a user's preferred language.

Environment

Jira Service Management Cloud

Jira Automation Cloud

Cause

Presently, the selection of a single language is the only option available on the Jira forms settings page. It is not possible to make it dynamically adapt to each user's language preference.

It is natively not possible to display Jira Forms as per the Language Preferences of the User or the Language Support under Project settings, we have a feature request present for the same JSDCLOUD-11018 - Forms: Support multiple languages in the same form

Solution

We can leverage the Jira Forms ability to add sections as a workaround, where the user gets an option to select from the drop-down his preferred language and thereby the associated content is displayed

• Review this documentation to learn about Jira Forms ability to divide the form structure into sections

Let us create a Form by navigating to the Project Settings > Form

1. From the navigation on the left, select Project Settings> Forms.

2. Select Create form > Create blank.

3. Enter a name for your form, for this example let us name it: Multi-Language Form

4. Select Add Fields and choose a drop-down field type. ( This is to give us options to select the preferred language )

5. Let us label it : What is your preferred language ?

6. In the Choices Add : English and Spanish ( as options )

   

Add Section: Language 1

1. After the above, select Add Section and name it English.

2. In the Conditionality Select : English.

3. Let us a create a few sample fields like example in the below screen shot we added an information field and a table with columns to enter Student and Teachers Details.

4. Field of different types can be added from the "Add Fields" Option.

   

Add Section : Language 2

1. After the above, select Add Section and name it Spanish.

2. In the Conditionality Select : Spanish.

   ℹ️ Translate all the fields as above to Spanish and enter them below

3. Let us a create a few sample fields like the example in the below screen shot we added an information field and a table with columns to enter Student and Teachers Details.

4. Field of different types can be added from the "Add Fields" Option.

Sample Form