Find the Total Number of Work Items in Jira Cloud Using JQL or Issue Search

Summary

Learn how to find the total count of Jira issues when your search exceeds 1000 results using JQL or issue search methods.

Solution

Get returned issue totals in Jira user interface

After performing an issue search, the bottom of the search results will indicate there are 1000+ issues returned.

The 1000+ text is a link that can be selected to quickly calculate the total number of matched issues. Simply click or select the link in your browser to run the calculation, and the 1000+ text will be replaced with the total.

Alternative: Get returned issue totals via REST API

1. Go to Filters > View All issues.

2. Create and execute an issue search with JQL.

3. The URL in the browser should look similar to the one below.

   https://<yourdomain>.atlassian.net/issues/?jql=<encoded_jql_query>

4. In the browser address bar replace "/issues/" with "/rest/api/3/search/jql".

5. Append the URL with "&maxResults=0" parameter.

   1. The final URL should look like below.

      https://<yourdomain>.atlassian.net/rest/api/3/search/jql?jql=<encoded_jql_query>&maxResults=0

6. Hit Enter.

This will return a short JSON object. Within it, you'll see the "total" property which will hold the total count of issues returned for your JQL.

Here we are leveraging our REST API endpoint to get the count directly in the browser rather than making an API call through other means.

An example return from this endpoint might look like:

• Request URL: https://<yourdomain>.atlassian.net/rest/api/3/search/jql?jql=<encoded_jql_query>&maxResults=0

• Return object:

  • { "startAt": 0, "maxResults": 0, "total": 585, "issues": [] }