Fields in The Right-Hand Panel In The Issue Layout Tab Are Missing

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Unable to see the fields in the right-hand panel in the issue layout tab.

Environment

Jira Cloud

Diagnosis

Even though the user has the Admin role in the project, still can not see the right-hand panel in the issue layout tab.

Cause

The Jira Global Administrator permission is missing.

Solution

The user needs to have the Jira Global Admin Permission.

Read more about this in Manage global permissions.

Updated on March 5, 2025

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