Epics displayed in the sidebar of the backlog page do not match up with Issue Search on Epics
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When running Issue Search using the JQL query from the board configuration, not all Epics shown here will also be shown in the Epics panel. On having a lot of Epics for the project, this might lead to confusion as it is hard to establish if the ranking order is correct and whether any Epic is missing or duplicated.
The Epics are only shown in the panel if their Epic Status field is not set to "Done".
The Epic status field will be set to "Done" on completing an Epic. This does not affect the Status field on the Epic. Managing Epics in a Scrum Project and Managing Epics in a Kanban Project outline this behavior.
Environment
Jira Software Data Center on any version from 8.0.0.
Solution
When running Issue Search to check on the Epics and compare them to the Epics panel, the field Epic Status should be displayed. Adjust the JQL Query to exclude any Epics with Epic Status set to "Done".
Example
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project = <projectname> ORDER BY Rank ASCwould lead to the following:
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project = <projectname> AND issuetype = Epic AND "Epic Status" != Done ORDER BY Rank ASCWas this helpful?