Detail View in Issue Navigator in JIRA 6.x is loading non stop
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When try to view the issues in the Detail View in issue navigator of JIRA 6.x, the panel of the issue detail view would be loading non stop despite you click on any issues.
Cause
Installation of Rating CustomField v1.3.0 would eventually break the Detail View in Issue Navigator
Resolution
Disable or remove the Third Party add-on from JIRA 6.x
Updated on September 25, 2025
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