Create comment using CSV import on behalf of another author

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

How to import comments with a different user in CSV import.

Environment

Jira Cloud

Solution

  • We need to make an additional mapping in the CSV file to be able to create the _comments_ with the desired user. These should be separated by the semi-colon ( ; ). Please note, use the field Comment Body in the mapping screen.

  • Here is how you should format your import file for the comment column.

Comment

Date; AAID of the comment author; Comment

  • Example

Comment

30/MAY/10 11:20; 620bxxxxxxxxxx0069601a2d; This is a comment.

  • The final CSV will look like this:

IssueKey

Summary

Comment

OC2023-4

SUMMARY

30/MAY/10 11:20; 620bxxxxxxxxxx0069601a2d; This is a comment.

Afterwards, the imported issue key would have comments as of the username.

Updated on April 2, 2025

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