Configure Linux firewall for Jira applications

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Atlassian applications allow the use of Firewalls within our products, however Atlassian Support does not provide assistance for configuring it. Consequently, Atlassian cannot guarantee providing any support for it.

  • If assistance with configuration is required, please raise a question on our Atlassian Community

This documentation describes how to allow JIRA to run behind a Firewall (Iptables) on Linux.

Verifying the Firewall rules

1- To make sure your firewall is enabled, run the following command (will also show the active rules):

1 iptables -nL

2 - Allowing the JIRA's port to be reached behind the firewall:

1 2 3 iptables -I INPUT -p tcp --dport 8080 -j ACCEPT iptables -I FORWARD -p tcp --dport 8080 -j ACCEPT iptables -P OUTPUT ACCEPT

3 - Add these lines if you are running JIRA on port 8443:

1 2 iptables -I INPUT -p tcp --dport 8443 -j ACCEPT iptables -I FORWARD -p tcp --dport 8443 -j ACCEPT

4 - Allowing connections to JIRA from itself (to ensure you don't run into problems with gadget titles showing as __MSG_gadget)

1 iptables -t nat -I OUTPUT -p tcp -o lo --dport 80 -j REDIRECT --to-ports 8080

5 - Allowing the forward connections:

1 2 Add the following line on /etc/sysctl.conf net.ipv4.ip_forward = 1

6 - To save the current rules, run the following command

1 service iptables save

7 - The last thing to do is restart the iptables service

1 service iptables reload

If you are running Centos 7, the management of firewall has changed. To disable the firewall follow the steps below:

Solution

Disable Firewalld

To disable firewalld, run the following command as root:

1 systemctl disable firewalld

Stop Firewalld

To stop firewalld, run the following command as root:

1 systemctl stop firewalld

Check the Status of Firewalld

To check the status of firewalld, run the following command as root:

1 systemctl status firewalld

If you prefer to keep Firewalld active, there are a few more steps to be taken:

Verifying the firewall rules on Firewalld

1- Allowing ports

Allow ports in permanent configuration (takes effect upon restart)

1 2 firewall-cmd --permanent --add-port=8080/tcp firewall-cmd --permanent --add-port=8443/tcp

Allow ports temporarily (effective immediately, reverts to permanent configuration upon restart)

1 2 firewall-cmd --add-port=8080/tcp firewall-cmd --add-port=8443/tcp

2- Add services

Allow ports in permanent configuration (takes effect upon restart):

1 2 firewall-cmd --permanent --add-service=http firewall-cmd --permanent --add-service=https

Allow ports temporarily (effective immediately, reverts to permanent configuration upon restart):

1 2 firewall-cmd --add-service=http firewall-cmd --add-service=https

3- Configure forwarding

To finish, the following commands are required to configure the forwarding:

Change in permanent configuration (takes effect upon restart):

1 2 3 firewall-cmd --permanent --add-masquerade firewall-cmd --permanent --direct --add-rule ipv4 nat OUTPUT 1 -p tcp -d 127.0.0.1 --dport 443 -j REDIRECT --to-ports 8443 firewall-cmd --permanent --direct --add-rule ipv4 nat PREROUTING 1 -p tcp -d <jira-public-ip> --dport 443 -j REDIRECT --to-ports 8443

Change temporarily (effective immediately, reverts to permanent configuration upon restart):

1 2 3 firewall-cmd --add-masquerade firewall-cmd --direct --add-rule ipv4 nat OUTPUT 1 -p tcp -d 127.0.0.1 --dport 443 -j REDIRECT --to-ports 8443 firewall-cmd --direct --add-rule ipv4 nat PREROUTING 1 -p tcp -d <jira-public-ip> --dport 443 -j REDIRECT --to-ports 8443
Updated on April 9, 2025

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