Cannot remove permission in Jira project's permission scheme
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Trying to remove any of the permissions in a permission scheme does not work.
No errors are thrown in the UI or the logs.
Environment
Jira running behind firewall
Diagnosis
Looking at the HAR file shows the DELETE Request is being rejected
1
<html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: 123456789<br><br><a href='javascript:history.back();'>[Go Back]</a></body></html>Cause
Firewall is blocking DELETE requests
Solution
Modify firewall policy to allow DELETE requests
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