Cannot remove dedicated slack channel

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

There is an issue with removing dedicated Slack channels into an issue.

Environment

Jira Server for Slack 3.0.6 app.

Diagnosis

Clicking on the X for a dedicated channel spins infinitely and doesn't appear to send a request to Jira for any action.

(Auto-migrated image: description temporarily unavailable)

Cause

The issue was introduced in the latest version of Jira Server for Slack - 3.0.6 app.

Solution

Workaround

Downgrading the app to version 3.0.5

Reference

Downgrading an Add-on to an Earlier Version

Updated on April 2, 2025

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