After upgrading from version 7.0 to 7.1.2 we get an error on the boards tab.
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
After upgrading from JIRA 7.0.X to JIRA 7.1.x, users are unable to access the boards for their Agile projects getting errors similar to those in the image below:
The following appears in the atlassian-jira.log
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2016-04-28 09:18:05,349 http-nio-80-exec-18 ERROR myname 558x63366x1 1c7sb1s 172.16.2.36 /rest/com.myname.jira.mapping/latest/applicable_versions/ [c.d.jira.versioning.CmpVersionMappingResource] Can not find project:null
2016-04-28 09:18:23,411 http-nio-80-exec-6 ERROR myname 558x63388x1 1c7sb1s 172.16.2.36 /rest/com.myname.jira.mapping/latest/applicable_versions/ [c.d.jira.versioning.CmpVersionMappingResource] Can not find project:nullDiagnosis
Environment
Problem occurs only after upgrading JIRA Core to JIRA 7.1.2
Cause
User most likely upgraded JIRA core to the newer version and failed to upgrade JIRA Software Application to a compatible version with JIRA 7.1.2
Solution
Resolution
Upgrade JIRA Software to a version compatible with JIRA Core 7.1.2
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