Activity Stream - Unable to retrieve Filter Options
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Activity Stream displays the following error or a blank page:
1
com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor[atlassian.streams.internal.AppLinksActivityProvider] Unable to retrieve filter options from /rest/activity-stream/1.0/config?local=trueℹ️ This behavior is random, the Activity Stream usually work, but sometimes this error appears on the screen.
The following appears in the atlassian-jira.log:
1
2
3
StreamsCompletionService::thread-31 WARN anonymous com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor [atlassian.streams.internal.AppLinksActivityProvider] Unable to retrieve filter options from /rest/activity-stream/1.0/config?local=true
StreamsCompletionService::thread-32 WARN anonymous com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor [atlassian.streams.internal.AppLinksActivityProvider] Unable to retrieve filter options from /rest/activity-stream/1.0/config?local=true
StreamsCompletionService::thread-34 WARN anonymous com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor [atlassian.streams.internal.AppLinksActivityProvider] Unable to retrieve filter options from /rest/activity-stream/1.0/config?local=true
Cause
It happens because a Bug currently undergoing investigation (STRM-2168) on Activity Stream version 5.x As shown in the screenshot below:
Was this helpful?