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Link Confluence spaces to your team-managed project

You can link one or more spaces from your Confluence cloud or server site to a service project.

Before you begin:

  • Make sure you or the Confluence group you belong to have the View permission for that space. If you're a Confluence admin, you can check this by navigating to your Confluence space and selecting Space settings > Permissions.

  • To create a new space, you need the global Confluence administrator and Create space permissions in Confluence. To manage these permissions, go to your Confluence global permissions.

  • To link spaces from Confluence server sites, you’ll need to use app links to link the server site to Jira Service Management Cloud. Learn more about using app links.

To link one or more spaces from your Confluence site to your service project:

  1. From your service project, go to Service project settings () > Knowledge base.

  2. Select Link spaces.

  3. Select the Confluence site of your choice.

  4. Select the spaces you want to link to your service project.

  5. Select Link.

You can also create a space directly from your service project and link it to your knowledge base. To do so:

  1. From your service project, go to Service project settings () > Knowledge base.

  2. Select Create space.

  3. Select the Confluence site in which you want to create the space.

  4. Choose a name and key for your space.

  5. Select Create.

You can only link spaces from a single Confluence site at one time to a service project. To create and link spaces from a different site, you’ll need to unlink the spaces you’ve linked to your knowledge base from the current Confluence site.


This page is for team-managed projects

If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Jul 7, 2021
Cached at 7:43 AM on Aug 2, 2021 |

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