Learn how to succeed in your role as a service desk agent.
Unlink or change a linked Confluence space
To unlink a space and hide knowledge base articles from your service desk:
From your service desk project, go to Project settings () > Knowledge base.
Under Link a Confluence space, choose Don't link to a Confluence space.
Choose Delete. This only deletes the link between the Confluence space and your service desk, and removes the articles for your portal; you can still view the articles and labels in Confluence.
To change which Confluence space is linked to your service desk:
Follow the steps above to unlink a space.
Under Link a Confluence space, choose Link to a Confluence space.
In Application, choose System Confluence.
Choose a new space from the Space dropdown menu, or click Create a knowledge base space to make a new one.
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