- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
You can use preset automation rules to quickly set your team up for success. Whether your team is focused on service request fulfillment, change management, customer service, or anything in between, you can use automation to save time on recurring tasks.
Check out the most common automation recipes here and then have a look at all Available preset automation rules to do more.
To view or edit all the rules referenced in this section:
From your service desk project, select Project settings () > Automation > Add rule.
You can create a rule that automatically approves requests that meet certain conditions.
You can set up an automation rule so you can automatically share articles that help customers.
Edit the automation rule that updates linked issues to suit the needs of your team.
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