Try one of our common automation recipes

You can use preset automation rules to quickly set your team up for success. Whether your team is focused on service request fulfillment, change management, customer service, or anything in between, you can use automation to save time on recurring tasks.

Check out the most common automation recipes here and then have a look at all Available preset automation rules to do more.

To view or edit all the rules referenced in this section:

From your service desk project, select Project settings () > Automation > Add rule.

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