Learn how to succeed in your role as a service desk agent.
Once you’ve figured out the basics, take your service desk to the next level by using additional features such as reports.
Reports are visual representations of your data that you can use to better understand what’s happening in your service desk.
All of your are reports can be found in one place.
Although we provide you with reports catered towards your service desk project, you may still want to create your own reports.
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