Stop supporting a language in next-gen service desks

If you'd like to stop supporting a language, we recommend you disable rather than remove it. 

To stop supporting a language:

  1. From your service desk project, go to Project settings () > Language support.

  2. Find the language's entry in the table.

  3. In the Available to customers column, toggle the slider off.

If you don’t intend to use a language again and want to remove it:

  1. Find the language’s entry in the table.

  2. Select Remove.

Removing a language will delete all custom translations you’ve created.

Are you on the right help page?

If you don’t have an image in the lower-left of your service desk sidebar which states you're in a next-gen project, check out these classic project articles instead.

Learn more about the difference between classic and next-gen projects.

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