Edit domains on the allowlist

If a domain name in your allowlist changes, you can easily update it.

To edit a trusted domain in the allowlist:

  1. From your service desk project, select Project settings () > Email requests.

  2. Select Manage allowlist from the more menu

  3. Select Edit on the required domain.

  4. Edit the domain and click save.

Your updated domain will appear in the allowlist.


Are you on the right help page?

If the image in the lower-left of your service desk sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.

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