Usage and admin help
How can custom fields be shared between Jira Service Desk and Jira Software?
Bug issues in Jira Service Desk can be matched with those in Jira Software if they share custom fields and screens. We suggest you replicate the issue fields and screens from your Jira Software bug issues in your Jira Service Desk request types.
Work with your Jira Software team and Jira administrators to share custom fields between your request types and development projects.
Was this helpful?