• Products
  • Get started
  • Documentation
  • Resources

Give agents permission to add announcements to the portal

You must be a project administrator to give agents permission to add announcements to the portal.

To give permission to agents:

  1. From your service project, go to Project settings > Portal settings.

  2. Choose Yes, agents can add announcements to this portal under Announcements.


This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Additional Help