Learn how to succeed in your role as a service desk agent.
Edit translations of a language in next-gen service desks
You can edit the translations of a language if you want to add your own content. This includes translations of request type labels, help center messages, and customer notifications.
You must be an admin to edit languages.
To edit a language:
From your service desk project, go to Project settings () > Language support.
Select the name of a language in the table.
Select content to edit in the sidebar.
Edit translations as needed.
We group your translations into sections; use the service desk sidebar to switch between them. For most sections, your default language appears in the left column and the translated texts in the right.
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