Delete request types from your service desk

To delete a request type:

  1. From your service desk project sidebar, select Project settings () > Request types.

  2. Hover over the request type you want to delete.

  3. Select the trashcan icon and select Delete.

If you have requests currently using this request type, we'll warn you before you delete them. You’ll have to update these requests to use a new request type, as any details or fields unique to the deleted request type will no longer be visible. Jira Service Desk will walk you through how to update those requests, if needed.


Additional Help

Ask the Community