Usage and admin help
Delete request types from your service desk
To delete a request type:
From your service desk's sidebar, select Project settings > Request types.
From the sidebar, select the request type you want to delete > x.
If you have requests that use that type, we'll warn you about them. You'll have to change their type to something that you actually use in your service desk, or else things can break. Don't worry, Jira Service Desk Cloud will walk you through how to update those requests, if needed.
Was this helpful?