Learn how to succeed in your role as a service desk agent.
Delete multiple requests at the same time
To delete multiple requests:
From your service desk project, go to a queue that shows all the requests you’d like to delete.
Click the box beside each request you’d like to delete.
Click Delete in the action bar.
Click Delete to confirm that you want to delete the requests.
Note: You need the required permissions to delete requests. Deleting a request is irreversible.
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