Your first stop for learning how to get started with Jira Service Desk.
Create a new request type
To create a new request type:
From your service desk project, go to Project settings () > Request types.
In the top row of the table, select an icon from the icon picker (or add your own image) for the new request type.
Enter a request name.
Select an issue type. If required, enter a description.
Click Create request type.
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