Project and issue tracking
Service desk and customer support
Manage any business project
Git code management
Usage and admin help
Answers, support and inspiration
Cloud services health
Suggestions and bugs
Feature suggestions and bug reports
Billing & licensing
Frequently asked questions
Admins and agents can both close a request to mark it as complete.
To close a request:
From your service desk project, go to Queues.
Select the request you want to resolve.
Select the Status and transition it to Resolved.
Was this helpful?