Best practices for working on bug reports with Jira Software teams
What workflow helps service desk agents resolve bugs?
Learn about the workflow that is associated with the bug issue type.
How do custom fields help collect the right information across Jira Service Desk and Jira Software?
Learn how sharing fields between Jira Service Desk and Jira Software can help you.
What can I do to improve the way customers report bugs?
Tips for improving the bug reporting experience in your portal.
How do service desk agents and the development team work on bug reports together?
Service desk agents in Jira Service Desk and developers in Jira Software can work together to resolve issues.
Add a step to involve your development team in resolving bugs
By changing your workflow, you can involve your development team in resolving bugs.
Customize the workflow for bugs
You can customize the default workflow for bugs to suit the needs of your teams.
Was this helpful?