Learn how to succeed in your role as a service desk agent.
Add reports to a dashboard in next-gen service desks
If you work in multiple service desk projects, adding gadgets to a dashboard helps give you an overview of your reports in one place.
You must be a Jira admin to create a gadget.
Follow these steps to add a gadget to a dashboard:
Select Dashboards and choose a starred or recent dashboard or View all dashboards.
Select … > Edit dashboard.
Click Add gadget.
Select Service Desk.
For Service desk report, click Add gadget.
Click Close. A report dashboard is displayed.
Click Save to save the dashboard.
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