Learn how to succeed in your role as a service desk agent.
Add asset fields in next-gen service desks
You can link multiple assets on a single request by adding one or more asset fields. Make sure you have an asset management app installed and that you’re logged in as a Jira project admin to add additional asset fields.
To add additional asset fields:
In your next-gen Jira Service Desk project, go to Project settings > Request types.
Drag the Assets box under Create a field into the Internal fields form builder.
Name the new asset field.
Optionally, select an asset type to only show assets of that type.
Click Save changes.
Complete steps 2-5 again to add more asset fields.
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