Add a language in next-gen service desks

Your team can add languages based on customers' language preferences. This is important for customized content such help center announcements, which will otherwise appear in your default language.

You must be an admin to add languages.

To add languages:

  1. From your service desk project, go to Project settings () > Language support.

  2. Click Add languages.

  3. Select the languages you want to add.

  4. Click Add.

Added languages appear in the languages table. We disable newly added languages by default; check the translations of your new language before customers see them.

Are you on the right help page?

If you don’t have an image in the lower-left of your service desk sidebar which states you're in a next-gen project, check out these classic project articles instead.

Learn more about the difference between classic and next-gen projects.

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