Learn how to succeed in your role as a service desk agent.
Accept the invitation and join your service desk team
Your admin has invited you to join the service desk team as an agent. That means you’ll be part of a team that resolves requests for your customers.
To accept your invitation:
Go to your email client and log in with the email your admin invited you with.
Find your invitation email, which includes the name of the admin who invited you.
Click Join them now and set up your Atlassian account.
Follow the steps to create an Atlassian account, if you don’t already have one.
You can use a single Atlassian account for all Atlassian apps that you use. This helps you track everything in one place.
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