Uncaught Error: Target container is not a DOM element error when edit or create a board
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When doing some actions in Jira, like editing or creating a board, the below error appears in the browser logs:
Uncaught Error: Target container is not a DOM element
Environment
Applies to Jira Server installations with version 2.0.10 of the SAFe EPIC to Feature Translator for Jira plugin.
Diagnosis
Check if Jira installation has the version 2.0.10 of the SAFe EPIC to Feature Translator for Jira plugin. It should like below in the application.xml:
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<plugin>
<key>com.cprime.jira.plugins.safe-translator</key>
<name>SAFe EPIC to Feature Translator for Jira</name>
<version>2.0.10-jira8</version>
<vendor>cPrimeLabs</vendor>
<status>ENABLED</status>
<vendor-url>http://www.cprimelabs.com/</vendor-url>
<framework-version>2</framework-version>
<bundled>User installed</bundled>
</plugin>Also, disabling this plugin and testing the board creation or the action that was not possible due to the error should ensure that this is the cause of this behavior.
Cause
The new version (2.0.10) of the plugin, is causing this behavior.
Solution
Downgrade the SAFe EPIC to Feature Translator for Jira plugin to a previous version.
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