Jira Align Self-Hosted: Error Upgrading to 10.128.2 on Azure SQL PaaS

Summary

Unable to upgrade to Jira Align 10.128.2 (ro later) running on Azure SQL PaaS Database

⚠️ Where the version being upgraded from is earlier than 10.128.2

ℹ️ The Self-Hosted version of Jira Align is sometimes referred to as the 'On-Prem' or 'On-Premise' version

Environment

Jira Align Self-Hosted

Diagnosis

The following error is shown after running the C:\[YOURCOMPANYNAME]\Releases\[VERSION]Deploy-only-CUSTOMERNAME.bat:

'msdb.dbo.rds_cdc_enable_db' is not supported in this version of SQL Server.

Cause

The error is related to the SQL Server version not supporting the 'msdb.dbo.rds_cdc_enable_db' command, the CDC is being introduced in Jira Align 10.128., it wasn’t used before.

Solution

  • Enable the CDC on Azure SQL Jira Align CUSTOMER_DATABASE as mentioned in Microsoft's official guide

EXEC sys.sp_cdc_enable_db; GO

ℹ️ It is also possible to check which databases have the CDC enabled by running:

select name, is_cdc_enabled from sys.databases;
  • Comment out the following script installation lines in 'JiraAlign-10.128.2.20\Sources\DbManagementScripts\Setup\Database\Migrations\20231026_2236Z_jarda-4123_cdc-add-sp-to-aligndb.sql':

    by adjusting line 24:

-- exec msdb.dbo.rds_cdc_enable_db @db

and also surround lines 684-687 to comment them out as a block

|/* if @action = 'disable' begin exec msdb.dbo.rds_cdc_disable_db @db end */
  • Proceed with the installation of Jira Align Web service by running C:\[YOURCOMPANYNAME]\Releases\[VERSION]Deploy-only-CUSTOMERNAME.bat.

  • Start the Jira Align IIS Service

Related Content:

Upgrade self-hosted Jira Align instances

Change data capture (CDC) with Azure SQL Database - Azure SQL Database

Updated on September 26, 2025

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