Adding External Report in Jira Align fails with error "Refused to display '<SITE>' in a frame..."

Summary

Adding an a External Report from Tableau to Jira Align as outlined in Reports in Jira Align results in the following error:

Refused to display '<SITE>' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

Where <SITE> is the URL of the report in question.

Environment

Jira Align

Cause

This problem can occur if the report URL's iFrame specific query string variables are missing or incomplete and/or do not adhere to the approved URLs configured in Jira Align's URL pattern list.

Solution

1. Login into Tableau and navigate to the Report

2. Select the 'Share' button, and copy the link up to and including the ? character

3. Paste this URL value into the 'iframe URL' field in Jira Align and append the following:

   iframeSizedToWindow=true&:embed=y&:showAppBanner=false&:display_count=no&:showVizHome=no&:origin=viz_share_link

4. Save the External Report

Note: When adding an approved URL to the URL pattern list as described in Reports settings, it is recommended to add the base URL and then append **.

Example: https://public.tableau.com/**

References

Embedding Tableau Public Views in iFrame