Cluster Cache replication health check fails with error SocketException: Broken pipe exception

プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム

この KB は Data Center バージョンの製品用に作成されています。Data Center 固有ではない機能の Data Center KB は、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。 Server* 製品のサポートは 2024 年 2 月 15 日に終了しました。Server 製品を実行している場合は、 アトラシアン Server サポート終了 のお知らせにアクセスして、移行オプションを確認してください。

*Fisheye および Crucible は除く

要約

Cluster Cache replication health check fails and the nodes cannot communicate with each other to replicate cache.

Name: Cluster Cache Replication NodeId: null Is healthy: false Failure reason: ["The node node3 is not replicating","The node node2 is not replicating"] Severity: CRITICAL

Exception from the atlassian-jira.log:

2021-06-04 18:26:25,830+0000 localq-reader-12 ERROR [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat', action=PUT, key=node2, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1622831185825} from cache replication queue: [queueId=queue_node1_2_164546f60261c7e4be0c5f5f9aaeec86_put, queuePath=/var/atlassian/application-data/jira-home/localq/queue_node1_2_164546f60261c7e4be0c5f5f9aaeec86_put], failuresCount: 1/1. Removing from queue. Error: java.rmi.MarshalException: error marshalling arguments; nested exception is: java.net.SocketException: Broken pipe (Write failed) com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.MarshalException: error marshalling arguments; nested exception is: java.net.SocketException: Broken pipe (Write failed) at com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90) at com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:96) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:748) Caused by: java.rmi.MarshalException: error marshalling arguments; nested exception is: java.net.SocketException: Broken pipe (Write failed) at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:158) at net.sf.ehcache.distribution.RMICachePeer_Stub.put(Unknown Source) at com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.lambda$send$2(LocalQCacheOpRMISender.java:69) at com.atlassian.jira.cluster.distribution.localq.rmi.CachingRMICachePeerManager.withCachePeer(CachingRMICachePeerManager.java:94) ... 6 more Caused by: java.net.SocketException: Broken pipe (Write failed) at java.net.SocketOutputStream.socketWrite0(Native Method) at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:111) at java.net.SocketOutputStream.write(SocketOutputStream.java:155) at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82) at java.io.BufferedOutputStream.write(BufferedOutputStream.java:126) at java.io.ObjectOutputStream$BlockDataOutputStream.writeByte(ObjectOutputStream.java:1915) at java.io.ObjectOutputStream.writeFatalException(ObjectOutputStream.java:1576) at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:351) at sun.rmi.server.UnicastRef.marshalValue(UnicastRef.java:294) at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:153)

診断

Verify if the IP entries are correct under /etc/hosts. Ensure there are no duplicated entries pointing to the node with both external and internal IP addresses:

127.0.1.1 ip-node-1 127.0.0.1 ip-node-1

原因

The nodes are unable to communicate with each other due to a loop in the IP configuration of the system.

ソリューション

  1. Remove the nodes' hostname from the local loopback IP 127.0.0.1 – Leaving only its external IP entries

  2. Repeat this for all nodes

  3. Jira を再起動します。

  4. Check if cluster cache replication health is resolved.

You may need to check if the IP was statically defined in other settings of the system, such as:

JIRA_LOCAL_HOME/cluster.properties, entry:

ehcache.listener.hostName

JIRA_INSTALL/bin/setenv.sh, entry:

-Djava.rmi.server.hostname

更新日時: September 26, 2025

さらにヘルプが必要ですか?

アトラシアン コミュニティをご利用ください。