What is the heartbeats feature?

Heartbeats is a feature designed to monitor and ensure the health and regular functioning of your systems or applications integrated with Compass. Each heartbeat act as a check-in mechanism for these systems, helping to identify any issues or disruptions in their operations.

How heartbeats work

Heartbeats regularly send signals from an external system to Compass. These signals confirm that the system is operational. If Compass receives these signals as expected, it indicates that the system is functioning correctly.

However, if a heartbeat signal is not received within a specified time frame, it suggests that there might be an issue with the system that sent the heartbeat. Compass then generates an alert to notify the relevant team or individual that the system may be down or experiencing problems.

Heartbeats のインターバル

チームは、予想される Heartbeats の頻度を分、時間、日に基づいて設定できます。この頻度は、システムの重要性と運用要件に基づいて調整できます。

Heartbeat status

Heartbeat のステータスは、監視しているシステムまたはサービスの健全性とアクティビティのステータスを示します。これらのステータスは、監視対象システムが正常に機能しているかどうか、または注意が必要な問題があるかどうかをすばやく特定するのに役立ちます。

• Pending: This status indicates that Compass is set up to receive heartbeats but has not yet received any pings. It's an initial state showing the system is waiting for the first heartbeat signal to determine the health status.

• Responsive: This status indicates that the heartbeat is functioning correctly and as expected. Compass is receiving the heartbeat signals at the configured intervals, suggesting that the monitored system or service is operational.

• Unresponsive: If a heartbeat has not been received for an extended period, far beyond the expected interval, the heartbeat status may be set to unresponsive. This status implies that the system may have been down for a significant amount of time or that the heartbeat configuration needs review.

• Off: In some cases, heartbeats can be manually turned off. This status is used when maintenance or updates are being performed on the monitored system, and interruptions in the heartbeat signals are expected. Turning off the heartbeat prevents false alerts during these periods.