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Set up team operations

This article highlights a new alerting feature that's natively available in Compass which is gradually rolling out to some Compass customers. It may not yet be visible or available on your site.

Your team’s operations provide a dedicated space for Atlassian teams to effectively manage their day-to-day activities related to the operation of infrastructure components and applications.

How operations work in Compass

Operations in Compass serves as a centralized hub where teams can execute and coordinate their operational tasks, ensuring the smooth functioning of their IT environment.

IT 組織内のオペレーション部門には、事業運営のさまざまな側面を管理および最適化する明確な責任があります。

Compass acknowledges this need by offering a platform that allows teams to structure their operations based on their chosen organizational structure, whether it be technical specialization, activity, services, geography, or a combination of these.

オペレーションにより、チームは環境内の潜在的な問題をプロアクティブに特定できるようになります。インフラストラクチャのコンポーネントやアプリを綿密に監視して、異常や通常の動作からの逸脱を検出できます。

このアプローチにより、チームは課題が本格的なインシデントに発展する前に対処でき、ダウンタイムを最小限に抑え、IT システムの安定性と効率性を維持できます。

Within Operations in Compass, teams can track and manage their day-to-day activities:

  • Create and manage on-call schedules,

  • Integrate with third-party applications

  • アラートを管理する

  • Create alert and notification policies

オペレーションにはレポート機能とアナリティクス機能もあり、チームはオペレーション データを分析して継続的な改善のための洞察を得ることができます。

By utilizing Operations in Compass, Atlassian teams can effectively detect and address potential problems proactively and maintain the stability and reliability of their IT environment.

これは組織全体の効率性と有効性に役立ち、オペレーション部門が責任を果たし、社内の要件を首尾よく満たせるように支援します。

チームのオペレーションを開始する

Compass’s alerting features are configured and managed through a team’s operations. However, not every team needs to manage their IT operations. Because of that, a product admin or a team member needs to manually launch alerting features to get started with IT operations management.

チームのオペレーションを開始するには、次の手順に従います。

  1. From your top navigation, go to Operations.

  2. Go to Overview and click on Enable Operations.

  3. Select your Team and click on Get started.

  4. Read through the instructions and select Next.

  5. Review team members and assign admins to manage operations configurations. Non-admin team members won’t be able to manage on-call schedules, set integrations and perform other admin activities but they can still view the detail of their operations. When done, select Next.

  6. If you have team members who don’t have access to Compass select them from the list, and select Confirm. Otherwise, select Skip this.

  7. Done! Now you have access to all alerting features and we’ll redirect you to your team’s operations dashboard. You can visit your team’s operations from your team’s detail page.

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