Automation for Jira を使用して、その他のユーザーがチケットをクローズしたときに報告者にメール通知を送信する

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Using automation to send email notifications to the reporter when the issue is closed/completed by another user.

Solution

Trigger: Issue transitioned: select the required statuses.

Send email notification to reporter when ticket is closed by other users

Condition: User condition

Send email notification to reporter when ticket is closed by other users

Action: Send email

Send email notification to reporter when ticket is closed by other users

Updated on May 31, 2024

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