Unable to determine author for changeset XXXXX in repository REPO_NAME - no review will be created or updated

Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The following appears in the fisheye-debug-<DATE>.log when trying to create a review using the Smart Commit functionality:

2012-10-30 09:36:04,031 WARN - Unable to determine author for changeset 11428 in repository <REPO_NAME> - no review will be created or updated

Cause

There are two possible causes for this:

  1. This happens because the User who made the commit against the Repository is not the same as the FishEye/Crucible.

  2. Committer matches two users with the same mail address.

Resolution

Resolution #1: Set up the User Mapping for the Repository:

  1. Go to User Settings > User Mapping

  2. Click on the {{Repository}} and click on Add Button

  3. Choose the Commiter Name and the FishEye/Crucible User that the commits belong to

  4. Try toCommit again using the +review command

Resolution #2: Apply the suggested workaround from the above bug report.

Updated on September 25, 2025
Platform
Data Center only
Apps
Fisheye Data Center
Crucible Data Center
On this pageSymptomsCauseResolution

Still need help?

The Atlassian Community is here for you.
Ask the Community