Path does not exist when accessing filename or path that contains a plus character
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When trying to access a file with a plus (+) character in the filename or path, an error that the path does not exist is displayed. The following appears in the atlassian-fisheye-YYYY-MM-DD.log:
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2014-08-22 11:29:06,947 INFO [qtp1722029420-145 ] fisheye.app ServletUtils-send404 - 404: Path "trunk/src/c /path/test.txt" does not exist. referer=https://server.com/fisheye/browse/REPO/trunk/src/c%2B%2B/path/test.txtCause
The proxy in front of your Fisheye/Crucible server is not properly handling the + character.
Resolution
If you're using mod_proxy in Apache, add nocanon to your ProxyPass:
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ProxyPass /fisheye http://127.0.0.1:8060/fisheye nocanonMore information about mod_proxyhere.
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