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Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the Fisheye logs:
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2013-01-03 09:20:18,034 ERROR [btpool0-196 ] fisheye TotalityFilter-logExceptionDetails - Exception "java.lang.reflect.InvocationTargetException" (javax.servlet.ServletException) while processing "/fe/commitSparkline.do"
javax.servlet.ServletException: java.lang.reflect.InvocationTargetException
at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:284)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
...
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
... 73 more
Caused by: java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11FontManager
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:82)
at java.security.AccessController.doPrivileged(Native Method)
at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at java.awt.Font.getFont2D(Font.java:490)
at java.awt.Font.defaultLineMetrics(Font.java:2143)
at java.awt.Font.getLineMetrics(Font.java:2213)Cause
This is caused by having a wrong Java installation on Linux-like servers. OpenJDK is not supported, as stated in our Supported Platforms document.
Resolution
Stop the Fisheye instance
Remove OpenJDK completely from the server
Download and install the Java Platform JDK from Oracle's website
Follow steps 2 and 3 mentioned in this document
Start the Fisheye instance
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