Cannot create new user within client application
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Client applications ( JIRA, Conflunece, etc ) have trouble creating new users when connected to Crowd
Cause
This will happen when the client application is using an incorrect version of the Crowd client jar.
Resolution
Ensure the Crowd jars used by the client application match the current version of Crowd ( under $APP/WEB-INF/lib )
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